Concierge Service

A personalized, white glove consulting experience

Your Own Personal Concierge

When you choose the Concierge Service, you will be partnered with a personal Concierge who is dedicated to your success; a trusted advisor in your Learning and Talent Management journey, providing an exceptional customer experience and surpassing expectations.

At Digital Cues, we believe that the end of your implementation is just the first step in your journey and not the end of your access to the dedicated, expert support you need to continually advance your solution. Our simple, flexible Concierge Service is designed to meet your needs today and in the future. As your organization’s needs expand or change, your Concierge will be with you each step of the way. You can purchase consulting time in advance or as you need it, whether you have a multi-week project or a quick question.

A Team of Experts at your Service

Our consulting team brings deep domain expertise in the best practices and functionality associated with Learning and Talent Management System implementations and support, including Performance, Compensation and Succession/Career Planning. Your Concierge will not only offer product expertise but will take a strategic and solution-driven approach to every engagement. With an average of more than 12 years of experience and hundreds of successfully completed implementations, your Concierge will become your go-to expert and someone you will rely on for advice and guidance at every turn.

Benefits

  • Specialization: deep domain expertise in HCM solutions
  • Versatility: a single service offering covering a wide range of needs
  • On your terms: customer-driven determination of hours and timeframe
  • Dedicated consultant: intimately familiar with your short and long-term goals
  •  Unrestricted access to experts: additional resources as needed, based upon subject matter expertise needed to meet your requirements
  • Reduced scope change management: no administration required for scope change management as business requirements shift
  • Budget friendly: no minimum hours required for purchase, choose the pricing option that best fits your spending plan