Meet the Team

President & CEO

Param Lalia

Param founded Digital Cues in 2015 with the objective of really putting the service component...

Param founded Digital Cues in 2015 with the objective of really putting the service component in Software-as-a-Service at the forefront. Since then, Param has continued to build out the organization with a focus on Enterprise level processes, skills and experience so that today we are able to support some of the largest, most complex, global organizations who are seeking to improve their SaaS environments or better connect their processes, people, systems and customer experiences. Our approach is to hire selectively and invest in team development.
Chief Operating Officer

Manprit Lalia

With more than 20 years of experience in the Learning and Talent Management software...

With more than 20 years of experience in the Learning and Talent Management software space, Manprit is a true motivator who is passionate about providing unparalleled customer service. She is proud to be a people-focused leader who cares strongly for the members of the Digital Cues family. As COO, Manprit’s energy is focused on the expansion of business strategies and establishment of policies and procedures to promote company culture and vision. Knowing that results are what customers require, she is committed to leading Digital Cues to achieve success while exceeding expectations.

Manprit lives in California with her husband and two daughters, who together dedicate time to volunteering and raising funds for several charities. She enjoys reading, going on nature walks and taking the occasional “crazy” roller coaster ride when she can.

Chief Financial Officer

Robert Schmidt, EA

Robert has been with Digital Cues since the company began in 2015, bringing over 20 years...

Robert has been with Digital Cues since the company began in 2015, bringing over 20 years of financial experience and strong business acumen having received a Master of Finance degree from Golden Gate University and a Master of Professional Accounting (CPA) from the University of Sydney. It is Robert’s leadership and keen insights that have guided the company through the financial challenges brought on as a result of the COVID pandemic.

Before joining Digital Cues Robert spent 20 years in the Air Force as a Resource and Budgeting Manager. Upon retirement, he started Robert's Tax Service with the express intention of helping clients organize their tax information quickly and efficiently. In 2009 Robert became an Enrolled Agent, licensed by the Internal Revenue Service, expanding his ability to provide comprehensive and current understandings of tax law and to practice before the IRS.

When he is not working, Robert spends time with his four dogs: Cody, Bailey, Paceman and Cooper, and competing in a team sport called Flyball. Robert also enjoys running marathons.

VP Strategic Operations

Suzanne Johnson

With more than 25 years’ experience working with customers and directing teams...

With more than 25 years’ experience working with customers and directing teams in services delivery, Suzanne brings a dedication and focus to service excellence and innovation. A versatile and capable leader, she heads the Learning and Talent Management team with a vision of serving organizations who believe that investing in learning and talent solutions is critical for long-term success.

Suzanne lives in Standard Horse country in the center of New Jersey with her husband Jeffrey and their Vizsla Lily.

Director - Finance & Operations

Gurprit Panesar

As Finance Director, Gurprit is responsible for managing the financial actions of the company...

As Finance Director, Gurprit is responsible for managing the financial actions of the company across the globe which includes providing financial analysis and solutions for the profitable long-term growth of the business. Being a member of the Leadership team, she also manages the entire India operations. With a Masters in Commerce and Computer Management, along with more than 18 years of experience, Gurprit is an invaluable asset to the Digital Cues family.

Gurprit lives in Pune, India with her family. In her spare time she loves to travel, watch movies and indulge her passion for cooking.

Business Analyst/ Project Manager

Gail Waksmunski

As a Business Analyst and Project Manager, Gail is an accomplished professional with more...

As a Business Analyst and Project Manager, Gail is an accomplished professional with more than 20 years of experience finding solutions to customer challenges and successfully establishing and maintaining strong customer relationships. She is a subject matter expert on Cornerstone’s Transition Manager solution and the end-to-end processes associated with workforce reductions, having managed projects for many Fortune 100 customers across various industries. She brings a highly organized, detail-oriented approach to every engagement and is passionate about providing an exceptional customer experience.

In her free time, Gail enjoys reading, running and watching her kids play hockey. She lives in Hunterdon County, New Jersey and is a long-time fan of the New York Rangers.

VP Workday Practice

Vivian Ramia

Leading the Workday practice, Vivian brings more than 20 years of experience in Human Capit...

Leading the Workday practice, Vivian brings more than 20 years of experience in Human Capital Management, LMS and Recruiting solutions. Building and growing the Workday practice for Digital Cues, she manages a diverse, global team that designs and delivers Workday solutions. She is also responsible for new business acquisition and delivery and is exceptional at fostering long-term customer relationships.
Senior Executive, Finance & Operations

Vaibhavi Kanitkar

With more than 15 years of experience in accounting and auditing, Vaibhavi is an integral...

With more than 15 years of experience in accounting and auditing, Vaibhavi is an integral member of the Finance & Operations team. She has completed post-graduation in commerce and has also completed her internship of professional course ‘Chartered Accountant’ conducted by ‘The Institute of Chartered Accountant of India’.

In her spare time, she enjoys reading books, watching movies, dramas, and listening to music.

SumTotal Practice Manager

Kevin Hill

With prior experience working directly for SumTotal Systems, Kevin leads our SumTotal...

With prior experience working directly for SumTotal Systems, Kevin leads our SumTotal practice at Digital Cues, ensuring consistency in training and delivery of services. With more than 30 years of experience in LMS/Talent/HCM/Technology, Kevin is a master at consulting with customers around their use of Learning Management Systems including best practices, data migration and analytics.
Senior Program Manager

Yianno Kouletsis

Yianno brings technical expertise in all aspects of enterprise and cloud-based technology...

Yianno brings technical expertise in all aspects of enterprise and cloud-based technology throughout his 15 progressive years of experience. He specializes in authentication configuration, data integration utilizing a variety of techniques, e-Commerce configuration, as well as configuration and testing of third party connectors. Yianno’s strong communication skills, ability to digest and analyze business requirements, and project management expertise makes him an asset to every customer engagement.

In his free time Yianno enjoys listening to music and going to concerts (when venues are open), visiting the family in Greece, relaxing at the beach and following soccer games. He is currently having a load of fun in a never ending house renovation.

Workday Architect

Guan Hong

With more than 10 years of experience, Guan Hong is a key member of the Workday...

With more than 10 years of experience, Guan Hong is a key member of the Workday team. He is a highly skilled integration and functional consultant with expertise in Digital Cues’ various Workday integration tools and accelerators.
Principal Consultant

Barbara Dunn

Utilizing a depth of knowledge and understanding of HCM processes, coupled with the ability to find technology-based...

Utilizing a depth of knowledge and understanding of HCM processes, coupled with the ability to find technology-based solutions to support those processes, Barbara is an accomplished and results-driven talent technology leader with broad-based expertise leading implementations and providing ongoing support of implemented solutions. With more than 25 years of LMS and talent experience, and 15 years as a Principal Consultant with Saba, Barbara is regarded as a creative problem solver who has a depth of HR strategic knowledge and technology solutions. She is an expert in configuring, installing, and supporting corporate talent strategies including Performance, Succession and Compensation with a demonstrated record of success establishing relationships and motivating project teams to produce consistent, successful results.

Barbara lives in the heart of the Finger Lakes which allows her to enjoy the local wines and surrounding natural beauty.

Principal Consultant

Albert Clearo

With 20+ years of experience in the IT and Learning industries, and 14 years working...

With 20+ years of experience in the IT and Learning industries, and 14 years working as a Principal Consultant at Saba, Albert brings both technical and functional experience to implementing learning and talent management systems for small and enterprise businesses across a wide range of industries. Albert has extensive experience working with client teams to gather customer requirements, perform gap analysis and solution design, and is skilled at transforming requirements into the appropriate system configurations to meet customer needs.

Albert resides in St. Augustine, Florida and enjoys taking advantage of outdoor activities like kayaking, surfing, and playing golf.

Principal Consultant

Teri Bower

With more than 25 years of LMS and talent experience, Teri is an accomplished professional...

With more than 25 years of LMS and talent experience, Teri is an accomplished professional with expertise in delivering enterprise-wide technology and business process solutions, leading implementations, and providing ongoing support. A master at analyzing and solving complex business problems, Teri guides her customers seamlessly through the implementation and go-live process. Throughout her 18+ years working at Saba as a Principal Consultant, she also exhibited a demonstrated record of success establishing and maintaining strong customer relationships.

Teri enjoys watching movies and spending time with her family.

Senior Consultant

Sedef Akkor

Sedef is a senior level project manager and learning management and talent...

Sedef is a senior level project manager and learning management and talent implementation professional that spent 6 years working as a Professional Services Consultant at Saba successfully managing high-impact projects for enterprise customers. Sedef brings a wealth of expertise in business requirements mapping, increasing product adoption, and developing solutions that meet complex customer use cases and is regarded by her customers as a partner and trusted advisor.

In her free time Sedef teaches yoga, reads fantasy novels, and takes naps with her cats.

Business Consultant

Bill Hetler

With more than 16 years of experience leading Learning, Performance and Talent implementations at Saba...

With more than 16 years of experience leading Learning, Performance and Talent implementations at Saba, Bill now brings his exceptional business consulting and project management skills to Digital Cues. Bill has implemented Saba for some of the largest companies across a wide range of industries, always striving to find creative solutions to challenges, and incorporating best practices to continuously improve customer processes. Customer success is always Bill’s goal and he does everything he can to enable that success.

Bill enjoys spending time with family, especially his grandkids, as well as traveling with his wife. He likes gardening and taking care of his yard, and is active with his local church.

AMS Manager

Yogesh Baste

Yogesh boasts more than 14 years’ HCM experience, and 11+ years’ experience with...

Yogesh boasts more than 14 years’ HCM experience, and 11+ years’ experience with Saba. He is an accomplished professional contributing as both a business and technical consultant responsible for monitoring integrations and addressing issues, security administration, system and learning administration such as creating reports, creating and updating courses and classes, and troubleshooting technical and system issues. Yogesh is an expert with Saba’s core functionality.

Yogesh loves long drives and is a self-proclaimed singer too.

HR Generalist / SaaS Solutions Analyst

Oscar Torres

With a willingness to roll up his sleeves and contribute where the company needs him...

With a willingness to roll up his sleeves and contribute where the company needs him, Oscar works double duty for Digital Cues. As an HR Generalist, Oscar is the main administrator for our internal LMS, held an important role in the redesign of our onboarding process, and is responsible for HR matters in Mexico. Oscar is also developing as a consultant on various SaaS technologies, with experience in creating a connector for Saba and Cornerstone to facilitate data migration from one system to another.

In his free time, Oscar enjoys playing piano and producing music.

Business Consultant

Maria Royce

For more than 20 years, Maria has held progressively senior positions in the Talent Management/Learning Software industry...

For more than 20 years, Maria has held progressively senior positions in the Talent Management/Learning Software industry, affording her the opportunity to combine her passions: people, learning and technology. She is a driven, passionate leader focused on improving and elevating the customer experience while establishing strong relationships. Maria is committed to the exceptional delivery of services for internal and external stakeholders alike. She is a lifelong learner and continues to find opportunities to increase her knowledge and share her expertise.

Maria loves theater, reading and her family. She enjoys baking and gardening in her spare time.

Workday Developer

Ashok Chakravarthy

As an important member of the Workday team, Ashok brings more than 4 years’ experience in IT...

As an important member of the Workday team, Ashok brings more than 4 years’ experience in IT, mostly in HCM ERP implementation. He has a good working knowledge of Workday components, creating custom reports, complex calculated fields and integrations. A competent problem solver, Ashok is skilled at designing and improving business processes.

In his free time, Ashok enjoys playing games and listening to music.

Workday Developer

Deepak Vallabhapuram

As an important member of the workday team, Deepak is experienced in creating custom...

As an important member of the workday team, Deepak is experienced in creating custom reports. He brings experience in designing and building various Studio and EIB integrations and also working on implementation projects, migrating data from one system to another.
AMS Support

Pavan Kumar

As a valued member of the Workday team, Pavan is proficient in creating custom Workday...

As a valued member of the Workday team, Pavan is proficient in creating custom Workday reports and excels at troubleshooting customer issues. He brings experience in designing and building various integrations using Document Transformation, EIB and Studio. His exceptional interpersonal, presentation and communication skills make him a valuable asset to the team.
Office Assistant

Kumar Mamdapure

Kumar has been a part of the Digital Cues family since its inception in 2015. With more than 10...

Kumar has been a part of the Digital Cues family since its inception in 2015. With more than 10 years of experience, he supports HR, Finance and the project teams in their day-to-day work, helping our internal operations run smoothly.

In his free time, he enjoys watching movies.

Senior Technology Portfolio Manager

Matthew Sai

A valued member of the Salesforce practice team, Matt is a solutions-driven Certified...

A valued member of the Salesforce practice team, Matt is a solutions-driven Certified Nonprofit Cloud, Sales Cloud and Community Cloud Consultant with more than 7 years of experience with the Salesforce. He excels at understanding business processes and digitizing them on the Salesforce platform. With his strong customer service experience and problem-solving skills, Matt is an asset on every project.
Program Manager

Aparna Kelkar

A key member of the Salesforce Practice team, Aparna is a highly accomplished professional...

A key member of the Salesforce Practice team, Aparna is a highly accomplished professional providing strategic, operational and technical expertise on every project. With a strong focus on customer success, her commitment to building relationships and fostering real connections with customers is evident throughout every engagement.

In her free time Aparna enjoys painting, cooking and spending time outdoors with her family.

Program Manager

Ajeetha Gnanasambandan

Ajeetha is a true asset to the Salesforce Practice team as she is a Salesforce Certified...

Ajeetha is a true asset to the Salesforce Practice team as she is a Salesforce Certified Advanced Administrator and Trailhead Ranger. With more than 14 years of experience as a Business Analyst with a communication/technical writing background, she thrives on hearing problems and providing solutions that exceed expectations. With a focus on making customers’ lives easier, Ajeetha feels a great sense of purpose and usefulness from every engagement.

When she’s not at work, Ajeetha is a meditation yoga instructor, volunteers her time with the elderly, and is both a dancer and choreographer.

Business Analyst

Prathyusha Josyula

An important member of the Salesforce practice team, Prathyusha brings significant...

An important member of the Salesforce practice team, Prathyusha brings significant experience in business requirements gathering and documentation. She also has a gift for transforming information in order to generate dashboards, visualizations and reports for senior management for easy consumption. Prathyusha is well versed at interacting with global teams in various time zones all while maintaining her excellent track record for delivering quality work on schedule.

When not at work, Prathyusha dedicates her time to her most important customer, her 3-year-old daughter, who loves to play pretend. But when given the opportunity, she enjoys interior decorating, binge watching the latest shows, cooking and driving.

Salesforce Developer

Pavan Rao Pallepati

An integral part of the Salesforce practice team, Pavan is an experienced Certified Salesforce...

An integral part of the Salesforce practice team, Pavan is an experienced Certified Salesforce Developer with a demonstrated track record working in the software industry. He is a professional with an educational background focused on Electronics and Communications Engineering.

In his free time, he likes to play sports, cook, and watch movies.

Salesforce Developer

Bheru Gadri

A Salesforce learner and enthusiast, Bheru is a Software Engineer working as a...

A Salesforce learner and enthusiast, Bheru is a Software Engineer working as a member of the Salesforce practice team. With a Bachelor degree in Computer Application from Maharashi Dayanand University, he brings experience in Web Development including Php, HTML, Javascript, CSS, WordPress and Android.

In his free time, Bheru likes traveling and playing cricket and volleyball.

Let’s Talk About How We Can Help You

Ready to find out more about how Digital Cues can help you get the most from your cloud investments? Let’s talk.